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Towne Lake Business Association
Member Spotlight
Featherstone's at Towne Lake Hills

From the

Towne Lake Business Association

I continue to be very excited and optimistic about the economic future in our Towne. Much of my optimism is due to a tremendous difference in the level of customer service evident in our community compared to other parts of Atlanta. Maybe it's the competition that forces us to perform better, or maybe it's just the many privately owned businesses driven by service rather than the value of their company's stock. Perhaps and most importantly, many owners and managers live in or around our community and believe in giving back to the community.

It's nice to have our phones answered by people rather than automated systems telling us how important our business is, yet they don't even bother to answer the phone! I always get a good laugh when I hear "This call may be monitored for quality assurance!"

I am proud to be a member of the TLBA. Our focus is simple — promote, encourage, and help develop Towne Lake area businesses. We meet on the third Tuesday of each month for our Lunch 'N' Learn Workshops to share new ideas, develop some new strategies, and discuss ways to help promote each other. The primary focus of all of our workshops is to help our members develop more business through effective marketing, advertising and excellent customer service.

"Get Clients Now" was the topic of our April workshop. We thank Anne Wright of Coaching Changes, who lead the group through a discussion on actions we can take to get and retain new customers and have them refer other customers to us.

As always, we thank you for supporting our local businesses, and thus, our Towne Lake area community, and for "Keeping Towne Lake Dollars in Cherokee."

Wayne Kosbe, President

Welcome New Members:
- Eric Richards, D.C. - Healthsprout
Spine & Wellness
- Ken & Debbie Emery - Hurricane
Bay Car Wash
- Joseph W. Segraves, J.D. - Joseph Segraves - Attorney at Law
- Michael Dickey - Longhorn Steakhouse
- Dawn D. Marr - Marr Brown, Inc.

 Join us for our next Lunch 'N' Workshop
"Planning an Advertising Campaign"
Tuesday, May 21, at 12:30 p.m. Featherstone's at Towne Lake Hills.
Please call (770) 517-8210, ext. 550
to RSVP today.

  Bring the family for our first quarterly Family Social
"Family Bowling Outing"
($8 per bowler)
Saturday, May 18, from 3 — 5 p.m. AMF Woodstock Lanes.
Please RSVP by email to:
moore@tlba.org by May 6.

Note: The Member Spotlight highlights one TLBA member each month with information showcasing their business. Visit us at www.tlba.org.

Ed-TLBA-5-02_tif

Above — (from left): Chef de Cuisine Curtis Staples and Food & Beverage Manager Rob Van Leer enjoy Featherstone's new deck.

Can you believe that Featherstone's at Towne Lake Hills has been open for almost seven years? When they opened, the only other restaurants in Towne Lake were McDonald's and Countryside Cafe!

In June 1995, Doug Foley (Vice President — Food & Beverage), Rob Van Leer (Food & Beverage Manager) and Andrew Featherstone (Corporate Executive Chef) began this concept for H.M.S. Properties. H.M.S. has since expanded to 12 properties in 6 southeastern states. Other nearby properties include BridgeMill Athletic Club (Canton), Bentwater Golf Club (Acworth) and Gold Creek Resort and Conference Center (Dawsonville).

Featherstone's hosts civic and business groups (such as the TLBA), wedding receptions, rehearsal dinners, showers, school dinners, holiday parties, corporate outings and more. Private rooms are available for groups of 2 up to 250. Featherstone's social calendar also features wine dinners, mystery dinners and seasonal celebrations.

Featherstone's was renovated last November with a warm, inviting look, including a waterfall, bamboo window treatments and faux brick. Enjoy happy hour on the new side deck (Wed — Sat, 3 p.m. — 7 p.m.). Wednesday nights are themed with cuisine from around the world.

Rob Van Leer and Curtis Staples (Chef de Cuisine) invite you to try their delicious and distinctive entrees, made-from-scratch soups, dressings, desserts and exquisitely prepared fresh seafood, pasta and meats! Featherstone's is located off Towne Lake Parkway (in Towne Lake Hills Golf Club) and is open to the public for lunch (daily, 11 a.m. — 3 p.m.), dinner (Wed — Sat, 6 p.m. — 9 p.m.) and Sunday brunch (11 a.m. — 3 p.m.).

Call (770) 926-6097, ext. 2 or 306, for more information.

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